InMotion Hosting

Last Updated on April 10, 2017

InMotion Hosting is one of the most popular web hosting companies, know for its reliable hosting and excellent customer service.

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Choosing a good web hosting company is crucial for your site’s success. You can’t have a good website without good hosting. Unreliable service and slow hosting can cost you customers and harm your reputation.

But comparing hosting plans is tough. They all sound good, but how do you know which ones actually live up to the hype?

In our InMotion Hosting review, we’ve put their promises to the test. We’ll take a look at:

  • Reliability – Will your website be available whenever anyone tries to visit it?
  • Speed – How fast will your website load if you go with InMotion Hosting?
  • Features – Do their hosting plans skimp on features, or do they have everything you need to create a great website?
  • Pricing – How much are their plans, and what kind of deals are available to save you money?

Spoiler: We found that InMotion Hosting DOES live up to its promise of providing fast, reliable hosting – and their customer support is pretty amazing, too.

Out of all the web hosting companies out there, we’ve chosen InMotion Hosting as one of our top 5.

InMotion Hosting offers great customer service

Let’s take a look at what InMotion Hosting has to offer, and whether they have the right plan for your hosting needs.

InMotion Hosting Coupon Code

Before we get started with the details, let’s skip to the best part.

We’ve negotiated an exclusive InMotion Hosting deal for List25 fans.

List25 readers get an exclusive 56% off discount with our InMotion Hosting coupon code.

Get our exclusive InMotion Hosting discount for List25 fans

And you can actually try InMotion Hosting at no risk for 90 days. If you’re not happy, you can cancel your account for any reason within 90 days and get a full refund of all your hosting fees.

All you have to do is click on this link to purchase. Your exclusive 56% off discount will be automatically applied.

Not ready to get started yet?

Read on to find out more about InMotion Hosting.

InMotion Hosting Pros and Cons

First let’s take a look at the big picture.

It might seem like every web hosting company out there is basically the same. But if you take the time to try each one out like we did, you’ll find that each has its unique pros and cons.

Here’s what we liked – and didn’t like – about InMotion Hosting.

InMotion Hosting offers lots of great features


These benefits set InMotion Hosting apart from the competition:

  • Free data backups: Unlike many other hosting providers, InMotion will help you keep your data secure without any extra cost.
  • 90 day money back guarantee: Most hosts only offer a 30 day guarantee, so the 90 day money back guarantee offered by InMotion Hosting is pretty generous! (Just keep in mind that domain name registrations aren’t refunded, because you get to keep your domain names even if you switch to another hosting company. This is standard practice for all hosting companies.)
  • Free website transfer: Stuck with a lousy host? InMotion Hosting will transfer your site for you, with no downtime, free of charge. Now there’s no excuse not to switch to better hosting.
  • Choose your data center location: With InMotion Hosting’s Max Speed Zones, you can select either their East Coast or West Coast data center, depending on where your target audience is located. That means your site will load even faster for those visitors.
  • Free SSD drives: Every InMotion Hosting plan includes free a SSD (solid state disk) drive. Hosting servers that use SSD instead of hard disk drives perform much better, which means your site will load faster. Most hosts don’t offer SSD hosting, and some charge extra for it.

InMotion Hosting offers free SSDs with all hosting plans


Here are a few downsides that may make you think twice about going with InMotion Hosting:

  • Phone verification: InMotion Hosting has tight fraud prevention policies. All new customers will need to verify their purchase through a phone call. This may be inconvenient for some users, especially non-US residents.
  • No monthly billing: A monthly billing option isn’t available for Launch and Power plans. Instead, you can choose to pay for either 1 or 2 years in advance. You get a bigger discount if you choose 2 years. Pro customers can choose monthly billing, but there’s a $40 setup fee.
  • Not the cheapest: If you’re looking for the very cheapest possible hosting, then InMotion Hosting isn’t for you. Just keep in mind, often with a super cheap host, you get what you pay for.

InMotion Hosting Speed Test Results

One of the biggest factors when choosing a host is their speed.

When it comes to website speed, every second counts. Just a 3 second delay can cause almost half of all visitors to abandon your website for good.

Fast hosting is crucial

There are many things that affect your website speed, but web hosting is one of the biggest. No matter how much you optimize your website, it will still be slow if you have a slow host.

To have a good website, you need a fast web host.

In our InMotion Hosting review, we created a test site to see how fast InMotion Hosting really is.

Our test site was set up using WordPress, using the default Twenty Seventeen theme and dummy content for theme development, including images.

According to Pingdom’s website speed test, our test site loads in just under a second for a server in Dallas, Texas. That’s faster than 90% of all tested sites.

How fast is InMotion Hosting? Speed test results

We also tested how our InMotion Hosting server handled a ton of visitors at once.

Our testing tool, Load Impact, sent some virtual users (VUs) to our site. They gradually built up to 100 visitors at a time to see how the server would handle it.

In the chart below, the blue line (VUs active) shows the number of virtual users sent to our InMotion Hosting site. The green line (VU load time) is a rough estimate of how much time, as experienced by a user, it would take to load your web page.

As you can see, our site loaded quickly as long as the number of visitors at a time was kept under about 60. When there were over 60 visitors on the page at once, it started to slow down.

InMotion Hosting virtual user speed test

This is pretty standard for a shared hosting account, since you’re sharing the server resources with other sites. If you’re consistently getting that many visitors at a time, you’ll need to upgrade your hosting to VPS hosting or even dedicated server hosting. (We’ll go over these types of hosting plans in detail below.)

Even when our loading times slowed down with all those users, though, our site never crashed. You can see a record of our InMotion Hosting site uptime during the speed tests here:

InMotion Hosting Uptime

InMotion Server Response Time

We also testing the speed of our test site using Bitcatcha, which works a little differently.

Here’s how it works: Even if you have a fast host, if your website is full of large images and other files, it will take a long time to load. Bitcatcha ignores the content on the page, which can give inaccurate results, and only tests the response time of your web hosting server.

Your server’s response time can also have an impact on your search engine rankings. In other words, if your web host is slow to respond, you’ll likely never be listed on the first page of Google search results. That means missing out on a lot of traffic.

Bitcatcha averages the loading speed from eight different global locations: New York, LA, London, Brazil, India, Singapore, Japan and Australia. The speed for each location is measured three separate times, and then the results are averaged.

This gives a broader overview of the web host’s speed for your visitors around the world.

As you can see below, our InMotion Hosting test site was rated C by Bitcatcha.

In the United States and London, the web hosting server responded in just a fraction of a second. Those are the kinds of speeds your visitors are expecting.

InMotion Hosting server speed test

For all locations, InMotion Hosting still responded in under a second.

Still, if your target audience is mostly located in Japan, Brazil, or Australia, you’ll get a faster site by going with a local server location instead of a US-located server.

For websites whose target audience is in the United States and/or United Kingdom, InMotion Hosting is a fast, reliable host.

The Details on InMotion Hosting Plans and Features

InMotion Hosting offers a wide range of web hosting services with several pricing plans for bloggers and businesses of every size.

They offer:

  • Shared Hosting: This is the most beginner-friendly and basic hosting option. With shared hosting, many hosting customers have their sites stored on a single server. It’s best for low-traffic sites.
  • WordPress Hosting: WordPress is the most popular software for building websites. WordPress hosting is optimized to run WordPress software smoothly, and also comes with extra tools to help you manage your WordPress site.
  • VPS Hosting: A step up from shared hosting. One physical server can be used to create several virtual private servers. You’re still sharing resources, but you get more power and flexibility.
  • Dedicated Server Hosting: For high traffic websites who need a whole server all to themselves. Dedicated server hosting is powerful, but also comes with great responsibility, since you have to maintain the server yourself.
  • Managed Hosting: If you need more powerful hosting but don’t want to deal with the technical details, then managed hosting is for you. Your host will take care of software updates, security, and other maintenance tasks for you.

InMotion Hosting plans

With InMotion Hosting, every plan includes a free drag and drop builder, 1-click installers, and other tools to build your website.

You’ll also get access to a comprehensive marketing suite worth $250 to grow your website by attracting more visitors, plus many other free addons to secure your website.

Let’s take a look at their shared hosting plans in detail, since that’s the best place to start.

Shared Hosting Plans – Perfect for Beginners

Shared hosting is the best option for beginner bloggers and small businesses.

If you’re just getting started with your first site, you can choose one of their shared hosting plans. As you grow, you can upgrade your account by choosing an appropriate choice from their wide range of hosting options.

All of the shared hosting plans include unlimited storage, bandwidth, and email accounts, plus many other features. The main difference between the plans is the number of websites you can host.

Here are the shared hosting plans:

  • Launch: The Launch plan allows you to host just two websites. You can choose your preferred data center on the east or west coast of the US. You’ll also get a free data backup addon, which other hosting providers usually charge extra for. All of their shared business hosting plans are placed on ultra-reliable Samsung SSD drives.
  • Power: The Power plan is the top selling shared hosting plan. It includes hosting for up to 6 websites and up to 50 databases. You’ll also get all the features of the Launch plan.
  • Pro: The Pro plan is the best value, especially for fast growing blogs and businesses. It allows you to host unlimited sites with unlimited databases. You can also use all the features of the Power plan with a 99.9% uptime guarantee.
  • The Power and Pro plans are also ecommerce ready, with 1-click shopping cart installs.

    InMotion Hosting shared hosting plans

    Support and Customer Service

    InMotion Hosting has a US-based support team that offers one-on-one support through phone, live chat or email tickets 24/7.

    In our InMotion Hosting review, we found the support team to be fast to respond to support inquiries. They responded instantly to live chat queries – there was no waiting period at all. The live chat support team was very helpful and quickly answered all our questions.

    We also submitted a few support tickets and got helpful responses within just a few hours. (Some hosting companies unfortunately make you wait a few days for any reply.)

    InMotion Hosting awards

    InMotion Hosting also has plenty of free online tutorials and a community based Q&A. If you need assistance, you can browse through their extensive knowledgebase that includes product guides, tutorials, and FAQs. They also regularly record and broadcast very helpful video tutorials on their YouTube channel.

    Bottom Line: Is InMotion Hosting Right for You?

    Looking for a fast, reliable host with room to grow?

    We found that InMotion Hosting lives up to all its guarantees.

    They offer fast loading times, reliable uptime, and high quality customer service. Plus, they have a wide range of hosting plans to fit any size website.

    What more could you ask for?

    Ready to get started with InMotion Hosting? Click here to select your InMotion Hosting plan today.

    InMotion Discount

    List25 readers get an exclusive 56% off discount with our InMotion coupon code.

    All you have to do is click on this link to purchase. The discount will be auto-applied.